Frequently Asked Questions
about using Incredimail Letters & Outlook Express Stationery at


PLEASE NOTE: Our Outlook Express stationery also work in WINDOWS MAIL (Windows Vista e-mail)


An update is now available that should make it possible to use Outlook Express Stationery as done in the past - before the former security update that caused eml stationery not to work as intended.

At about.email.com Heinz Tschabitscher explains how to install this new update, go to the page and look for: (click the image)

And follow the guidelines provided.


 We haven't been able to test this yet since the update is not yet available in our language. Install the the update at your own risk, hultshome.dk holds no responsibility in loss of data etc.




All of a sudden I am no longer able to use the .eml-files in my Outlook Express


Microsoft has sent out a new security update for Outlook Express and if this has been installed on your computer, the eml stationery files does no longer work as intended!

1 solution on how to still be able to use ours and your already saved .eml-files is to:

1. Open it as usual by clicking the .eml stationery files and have them opening in Outlook Express

2. Press 'Forward' on the toolbar as if you were to forward an incoming email to someone else.

3. Remove the date that appears in the email and then highlight *Your text here...* and then start writing your message and then send it as usual. Note that in the subject line there might be written 'fw:', you can safely removed that, too and then write your own Subject title.

Another solution is to remove the installed patch until Microsoft has corrected this problem, doing this you'll be able to use eml stationey files again as always.

To remove the patch, follow this guide:

How to remove patch


Q: Why do To:, Cc:, Subject: show on the picture in some of your Incredimail Letters? Will this be visible at the receiving end?
A: No, when received there will be no text on the pictures, the text will be placed as intended.



Q: Why am I not able to see To:, Cc:, Subject:, when using some of your Incredimail Letters?
A: If you use a screen resolution like 800x600 you might not be able to see these

To solve this problem close the Style Box when writing your letters



Q: Can I use your Incredimail Skins if I do not have Incredimail Premium?
A: No, you need to have Incredimail Premium installed


Q: What do I do when I have downloaded the zip files for Outlook Express or Windows Mail

How to use our Outlook Express Stationery - go here

How to use our Outlook Express Stationery in Windows Mail - go here